We are pleased to announce that FAL’s founding partner, Jenni Lightowlers, has been recognised for Excellence in Client Service in the Health and Life Sciences category at the 2015 International Law Office (ILO) and Lexology Client Choice Awards. She is the only lawyer in Australia awarded in this category.
Jenni was presented with the award at a gala dinner held in London on February 19, 2015 at One Great George Street.
This honour is especially significant, as these awards are determined by our clients. According to ILO
the Client Choice Awards recognise those partners around the world that stand apart for the excellent client service they provide. The criteria for the awards focus on the ability to add real value to clients’ business above and beyond other players in the market
“Clients are asked to rate individual lawyers and law firms on the following client service criteria: quality of legal advice, value for money, commercial awareness, effective communication, billing transparency, tailored fee structures, response time, sharing of expertise and use of technology”.
A big thank you to our FAL clients who nominated Jenni and who provided input via interviews following short-listing.
This is a great honour and Jenni is very grateful for your ongoing support. We look forward to continuing to work with you and providing the kind of service and support that you have come to expect from FAL Lawyers.
The ILO/Lexology awards press release is also available here.
27 February 2015